Good to know,
before you order.
How long does delivery take?
Estimated delivery time is 24–48 hours from order processing. Delays may occur due to destination, courier operations, public holidays or events outside our control.
How do I pay?
Payment is made directly to the courier at delivery, using the methods accepted by the courier for your destination.
Can I return a product?
Consumers generally have 14 days to exercise the right of withdrawal, subject to the conditions and exclusions in our Right of Withdrawal and Returns & Refunds policies.
How can I track my order?
If tracking information is available, it is normally provided after dispatch. You may also contact [email protected] with your name and order number.
What should I do if the parcel is damaged?
Photograph the outer parcel and product, keep the packaging, and contact us promptly so we can assess the issue.
Can I change an order after confirmation?
Contact us as soon as possible. If preparation or dispatch has already begun, changes may no longer be possible.