1. Seller information
The seller is Selynz S.r.l., registered office at Via della Cooperazione 37, 20153 Milano (MI), Italia, EU VAT ID IT18472630153. Email: [email protected]. Phone: +39 02 8457 3162.
2. Application of these terms
These terms govern purchases made through Selynz sales pages and related order channels. By placing an order, you confirm that the information supplied is accurate and that you have legal capacity to contract.
3. Product information
We aim to describe products accurately. Images may be illustrative, and colours or minor details may vary due to screens, production updates or packaging. Essential characteristics and the final price are presented before the order is confirmed.
4. Orders and contract formation
An order is an offer to purchase. We may contact you to verify details. The contract is formed when we expressly accept the order or dispatch the goods. We may reject or cancel an order for lack of availability, incorrect pricing, suspected fraud, delivery limitations or other legitimate reasons, refunding any amount paid where applicable.
5. Prices and payment
Prices are displayed in euros and include applicable taxes unless clearly stated otherwise. Unless another method is expressly offered, payment is made to the courier at delivery. See our Payment Policy.
6. Delivery
Indicative delivery is 24–48 hours from processing, subject to destination, courier availability and events outside our reasonable control. See our Shipping Policy.
7. Withdrawal, returns and legal guarantee
Consumers have the rights provided by applicable consumer law, including a 14-day withdrawal period where applicable and the legal guarantee of conformity. Our policies supplement and do not limit mandatory statutory rights.
8. Customer obligations
You must provide accurate contact and delivery details, be available to receive the parcel, use products according to their instructions and avoid unlawful or abusive use of our services.
9. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. To the maximum extent permitted by law, Selynz is not responsible for indirect or unforeseeable losses, misuse of products, or delays caused by events outside its reasonable control.
10. Intellectual property
Site content, branding, text, graphics and layout are owned by or licensed to Selynz and may not be copied or commercially reused without permission, except as permitted by law.
11. Governing law and disputes
These terms are governed by Italian law, without depriving consumers of mandatory protections in their country of residence. The competent courts are determined by applicable consumer and jurisdiction rules.
12. Changes and contact
We may update these terms prospectively. The version applicable to your order is the one in force when the contract is formed. Questions may be sent to [email protected].